Thanks so much Brad and In Motion Hosting for the video guides..helpful!This article should help you troubleshoot the issue.When I try to setup my account in Outlook and test the settings I get error message "The requested operation failed".When I test account settings I get ....."the server responded: 530 authentication required".If you are like me you had them all in one group, so I made two NEW groups with these names for future reference: Now you have to click the EDIT button in the SEND / RECEIVE GROUPS and for the IMAP server group make sure that the option for "automatic send/receive" is NOT checked.You can leave it checked in the "send/received (F9)".I thought I could just drag & drop a folder to put it in a different line up in the navagation pane but now it is not showing anywhere. You can see how to subscribe folders in Outlook 2010 in this tutorial.
When I tried to send a test message from this account to itself message shows as gone in sent box, but not recieved in inbox, no error / failure message.Then I added another group for the other email account and un-checked the box for the misbehaving email account.When you add a group it is called NEW SEND\RECEIVE.I also changed the automatic update for one of the emails accounts to 20 minutes but I did not check off the automatic updates for the email account that was causing the problem.For me the frequency of the 0x800CCCDD IMAP Server disconnect error has reduced, but I still get it from time to time. It could be your ISP has a flakey server or one of your mobile device IMAP settings may have a POP and IMAP configuration that will conflict. -- quote -- I had tried everything and then I found a reference to the issue that IMAP is always LIVE and POP is not, so you need to separate your IMAP and POP accounts on the computer - the same problem does not happen on my phone.
I just wanted to say that I watched the video above, "How to setup your email in Outlook 2010" by Brad Markle, and followed it step by step.